If that doesn’t work, contact our Support Team through this link
How do I know that the Smart Wristband is connected to the Ludus Paddle?
The Wristband Icon ∞ should be shown stable on the upper section of the Paddle screen. See CS-Paddle basics tutorial
I didn’t succeed in connecting the Smart wristband to the paddle
Make sure the Ludus Paddle is on NFC mode. See tutorial
Try to touch the red line with the Wristband in different angle
If that doesn’t work, please try the following:
Exit the NFC mode by pressing the “Clear” button
Press on one of the strike buttons
Immediately press on the “Clear” button.
Go to NFC mode again and touch with the Smart wristband the red line
I work with the system but I don’t see any data on the Reports section in the application
Make sure you sync the paddle before starting the training session. See tutorial
Make sure that the wristband is connected to the paddle during the training session. The wristband icon ∞ must be shown stable on the top of the Ludus Paddle’s screen during the training session.
How-To Videos
Check out our how-to videos. Maybe the answer you seek is in one of them.
SETUP
Athlete: Wristband Registration
Coach: Wristband Registration
Coach: CS Paddle Registration
CS-Paddle Basics
Operate the System
CS-Paddle: Freestyle Mode
CS-Paddle: Stamina mode
CS-Paddle: Time Interval Mode
Connecting CS Paddle & Wristband
Coach: CS-Paddle Sync
Coach Management
Coach: Inventory Management
Coach: Group Creation & Management
Need Help? Contact Us
Send us a message with the issue you need help with, and our team will get back to you ASAP.
